Last Updated: 25 March 2021
1. Definition of Personal Information and Types of Personal Information We Collect
Personal Information is information that can be used to identify, locate, or contact an individual user. It also includes other information that may be associated with Personal Information. You may provide us with Personal Information when you update Profile information, use the Service, post User Content, interact with other users of the Service through communication or messaging features, or send us customer service related requests.
We collect the following types of Personal Information:
Contact Information that allows us to communicate with you, such as your name, email addresses, social media website user account names, telephone numbers, or other addresses at which you receive communications from or on behalf of SnapnSave.
Relationship Information that helps us to understand who you are and what types of offers you might like. This includes lifestyle, preference, and interest information; location information related to your province, city, or postal code; the types of offers that interest you; information collected from social media interactions (such as via Facebook Connect and Twitter); and demographic information (e.g., birth date, age, gender).
Transaction Information about how you interact with the Services, such as the offers you view and redeem, other products you purchase, and the stores you prefer; other information about how you use our Services, email, other communications, and applications; and how you interact with SnapnSave’s merchants, business partners, and service providers.
Location Information to help us deliver to you offers near your present location, if you have activated our Services on a mobile device and permitted your mobile device to transmit location data. Please see the Profile section under the heading “mobile” for more information on the types of Personal Information that SnapnSave may collect from the Services operating on a mobile device.
Bank Account Information including bank account number, bank account holder’s name, branch code, bank name, branch account name which assists us when users cash out from their SNAPnSAVE Wallet to transfer funds via EFT Transfer to their nominated bank accounts.
2. How SnapnSave Collects Personal Information
We may ask you for Personal Information when you register, subscribe, create a Profile, or otherwise interact with the Services or contact SnapnSave.
If you use a social media platform, a mobile device or other third-party method of communication to interact with SnapnSave or the Services, that platform may have a specific privacy statement that governs the use of Personal Information related to that platform. If you have questions about the security and privacy settings of your mobile device, please refer to instructions from your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
If you use the Services on a mobile device and your mobile device’s settings allow it, we may collect Personal Information from your mobile device.
From time to time, we may obtain additional Personal Information from third parties. For example, we may collect Personal Information from third parties to help us better understand you, and to otherwise enhance the Services.
3. How SnapnSave Uses Personal Information
SnapnSave uses Personal Information to:
Operate and improve our Services;
Provide users with offers for products and services from participating brands and retail clients, including offers based on variables such as stated and anticipated user interests, personal characteristics, consumption of advertisements, or user location;
Evaluate eligibility of users for certain offers, products or services;
Evaluate the types of offers, products or services that may be of interest to users;
Track redemption of offers and past purchases;
Provide customer support to users;
Fulfil requests for SnapnSave services;
Communicate and provide additional information which may be of interest to you about SnapnSave and our merchants and business partners, such as SnapnSave news, special offers, announcements, and marketing materials;
Send you reminders, technical notices, updates, security alerts and support and administrative messages service bulletins, or marketing;
Provide advertisements to you through the Services, email messages, text messages, push notifications, applications, or other methods of communication;
Administer surveys, sweepstakes, contests, or other promotional activities or events sponsored by us or our partners;
Carry out other purposes that are disclosed to you and to which you consent.
4. When and Why SnapnSave Discloses Personal Information
We will not utilize any user’s personal information other than for carrying out Services as defined in Section 3 above and/or in SnapnSave Terms and Conditions. We will not share your Personal Information with any other party other than:
With our service providers that provide services for/to Us to assist Us in carrying out Services as described in Section 3 above such as sending emails on our behalf, issuing gift cards, facilitating payment to your bank account and/or administering sweepstakes and contests.
With third party business partners where You have specifically opted-in, agreed or elected to share Personal Information with the third party when using SnapnSave Services such as when you book a coupon on the SnapnSave Platforms
With the following trusted third -party business partners when you book a cashback Offer on the SnapnSave platform that is funded by the business partner and/or book an Offer that display details of the fact that your Personal Information will be shared in the Offer terms and conditions as displayed on the Platform:
P&G SOUTH AFRICA TRADING (PTY) LTD
With the following trusted third-party agent partners who act on behalf of SnapnSave and who will obtain your personal details when you sign up for SnapnSave and where you have not closed or terminated your account for the purposes of contacting you to purchase goods or services from SnapnSave business partners:
3WAY MARKETING (PTY) LTD with registration 2015/020891/07
To effect a merger, acquisition, or otherwise; to support the sale or transfer of business assets. If SnapnSave is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or prominent notice on one or more of our Services of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information;
to enforce our rights or protect our property; to protect the rights, property or safety of others, investigate fraud, respond to a government request; or as needed to support auditing, compliance, and corporate governance functions. We may also disclose Personal Information to defend ourselves in litigation or a regulatory action, and when required or advised to do so by law, such as in response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the South Africa and other countries where we operate; or
Otherwise with your consent.
SnapnSave may also disclose information about You that is not personally identifiable. For example, we may provide our merchants, business partners, or other third parties with reports that contain aggregated data, statistical data, and/or anonymized data.
5. Cookies and Related Technologies
When you use our Services, we may collect certain information by automated or electronic means, using technologies such as cookies, pixel tags and web beacons, browser analysis tools, and web server logs. As you use our Services, your browser and devices communicate with servers operated by us, our business partners and services providers to coordinate and record the interactivity and fill your requests for services and information.
The information from cookies and related technology is stored in web server logs and also in web cookies kept on your computers or mobile devices, which are then transmitted back to our Services by your computers or mobile devices. These servers are operated and the cookies managed by us, our business partners or our service providers.
For example, when you access our Services, SnapnSave and our service providers may place cookies on your computers or mobile devices. These cookies may lude means for tracking your Transaction Information with a Merchant and may lude tracking technology from third-party affiliate-network operators. Cookies allow us to recognize you when you return, and track and target your interests in order to provide a customized experience. They also help us provide a customized experience and help us to detect certain kinds of fraud. A “cookie” is a small amount of information that a web server sends to your browser that stores information about your account, your preferences, and your use of the Services. Some cookies contain serial numbers that allow us to connect your activity with the Services with other information we store about you in your profile or as related to your other interactions with the Services.
Some cookies are temporary, whereas others may be configured to last longer. “Session” cookies are temporary cookies used for various reasons, such as to manage page views. Your browser usually erases Session cookies once you exit your browser. “Persistent” cookies are more permanent cookies that are stored on your computers or mobile devices even beyond when you exit your browser. We use Persistent cookies for a number of purposes, such as retrieving certain information you have previously provided (such as your user id if you asked to be remembered), and storing your preferences.
Pixel tags and web beacons are tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed specific actions. When you access these pages or open email messages, the pixel tags and web beacons generate a notice of that action to us, or our service providers. These tools allow us to measure response to our communications and improve our web pages and promotions.
We collect many different types of information from cookies and other technologies. For example, we may collect information from the devices you use to access our Services, your operating system type or mobile device model, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone of your device. Browsers routinely send these types of information to web servers. Our server logs also record the Internet Protocol (“IP”) addresses of the devices you use to interact with the Services. An IP address is a unique identifier that devices used to identify and communicate with each other on the Internet. We may also collect information about the website you were visiting before you came to our Services and the website you visit after you leave our Services, if this information is supplied to us by your browser.
We also use third party services, such as Google Analytics, to help us understand how visitors interact with our website and to help improve our user experience.
6. Your Choices
We think that you benefit from a more personalized experience when we know more about you and the kinds of offers you like. However, you can limit the information you provide to SnapnSave, and you can limit the communications that SnapnSave sends to you.
Email -/ SMS – / and Application Notifications
You can manage your email, SMS, Application notification preferences by logging into SnapnSave’s Service and going to the Notifications section under My Account in the Profile menu. You may also manage your email preferences by clicking “unsubscribe” on any email communication we send you. You may choose to subscribe to some types of messages, and may choose to unsubscribe from others.
You may manage how your browser handles cookies and related technologies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. Please note that if you disable cookies, you may be unable to access some customized features of our Services.
Some of the features of the Service may enable SnapnSave to access and collect information about your current or past location in order to personalize the Service for you and provide other features of the Services (“Location-based Features”). In order to use Location-based Features, you must give SnapnSave permission to use your geo-location through your device. SnapnSave may access your geo-location using a variety of means, including GPS, IP address, or cell tower location. You will have the opportunity to opt-out of using Location-Based Features by going to Profile and turning off the “Nearby Store Alerts” feature. If you choose not to allow SnapnSave to use your location information or disable SnapnSave’s Location-based Features on your device under Profile, you will not be able to utilize certain features of the Service.
Alternatively, you may adjust the settings on your mobile device to prevent the sharing of Location Information. You may also manage how your mobile device or mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your mobile device and mobile browser settings. Please note that if you disable the sharing of Location Information, you may be unable to access some features of our Services that are designed for mobile devices.
Connecting through Social Networks
7. Accessing and Correcting Personal Information
Keeping Personal Information about you current helps ensure that we offer you the best offers available through our merchants and business partners.
You may update or correct your profile information and preferences at any time by accessing your My Account under Profile through the Service. Please note that while your changes are reflected promptly in active user databases, we may retain all information you submit for a variety of purposes, including backups and archiving, prevention of fraud and abuse, and analytics.
If you want to close your account or have other questions or requests, or if you would like to access or request a correction to any other personal information we hold regarding you, please Contact Us. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at email@example.com. In response, we will cancel or remove your information but may retain and use copies of your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Security of Personal Information
We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of your personally identifiable information. We cannot, however, ensure or warrant the security of any information you transmit to us or store on the Service and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice through the Service if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach you should notify us at firstname.lastname@example.org.
9. Privacy Settings
Although we may allow you to adjust your privacy settings to limit access to your information, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you may choose to share your information. Therefore, we cannot and do not guarantee that information you post on the Service will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. You understand and acknowledge that, even after removal, copies of information that you have posted may remain viewable in cached and archived pages or if other users have copied or stored such information.
10. International Visitors
The Service is hosted in the South Africa and is intended for visitors located within the South Africa. If you choose to use the Service from the European Union or other regions of the world with laws governing data collection and use that may differ from South African law, then please note that you are transferring your personally identifiable information outside of those regions to the South Africa for storage and processing, and by providing your personally identifiable information on the Service you consent to that transfer, storage, and processing.
12. Our Contact Information
501 Earlgo House
Corner of Park & Kloof Road