Customer Care Issues

Hi Snappers,

We are aware of the below issues and working on them as quickly as we can.

1. Cashed out but haven’t received your eft payment?

EFT CASH OUT DATES:

# cash outs from 28 October 2021 to 3 November 2021 will be paid on 5 November 2021
# cash outs from 4 November 2021 to 10 November 2021 will be paid on 12 November 2021
# cash outs from 11 November 2021 to 17 November 2021 will be paid on 19 November 2021
# cash outs from 18 November 2021 to 24 November 2021 will be paid on 26 November 2021
# cash outs from 25 November 2021 to 1 December 2021 will be paid on 3 December 2021

* Please allow for up to 2 working days for monies to reflect in your account. Cash out limits may apply. 

Please see more here: https://snapnsaveblog.com/2020/04/29/weve-got-your-cash-back-during-these-difficult-times/

2. Can’t find the retailer you are trying to snap?

Please open up the coupon details to see which retailers are listed and select accordingly. You can also snap by selecting the retailer “z_any retailer”. ​

3. Sharing your unique promo code.

From June 2017 until 15 May 2021 SnapnSave gave you the opportunity to earn extra cash by inviting others to use SnapnSave. This feature was promoted under the “Free Cash” page and would give you an extra R10 in cashback when a friend of yours signed up for SnapnSave, entered your promo code and then claimed 5 or more coupons. This feature was discontinued on 15 May 2021.


Please also check out our FAQ’s for more super helpful info: https://snapnsave.co.za/home/faqs