We’ve got your cash back during these difficult times

UPDATE: 7 JULY

Hi Snappers,

Thank you for your continued support in the last months.

We are pleased to announce that we will be turning EFT cash outs back on.

With the risk of COVID still high, we are very conscious of keeping our staff safe and are still looking to limit their time in office and travelling to and from work. As such, for the months of July, August and September we will be processing EFT cash outs once a month. Exact payment dates are listed below and cash out limits may apply during this time. Instant cash out will remain closed during this period until further notice.

Thank you again for your understanding and continued support as we look to continue to provide you the best cash back grocery coupons to help you during these uncertain times.

CASH OUT DATES:

# cash outs from 2 Jul 2020 to 23 July 2020 will be paid on 29 July 2020

# cash outs from 24 July 2020 to 20 August will be paid on 26 August 2020

# cash outs from 21 August to 24 September will be paid on 30 September 2020

* Please allow for up to 2 working days for monies to reflect in your account. Cash out limits may apply. 

Kind regards,
Tiffany



UPDATE: 5 JUNE

Hi Snappers,

In our last message we indicated that we had to make some changes to our service during these uncertain times. Thank you for your continued support and patience with these changes. Balancing the safety of our staff while continuing to provide cash back offers to help you during these tough times has been our number 1 priority.

So where do we stand now…
With lock down level 3 we are busy getting staff set up in office again. We are also seeing more brands engaging with us again so will be able to provide you more great cash back offers shortly. On the cash out, we will look to turn this on again when our staff and security controls are back to full speed.

We will continue to keep you updated as we get back fully operational and appreciate your continued support.

Kind regards,
Tiffany



UPDATE: 24 APRIL

Hi Snappers,

We hope you and your families are doing well.

While we strive to continue our services to you, our number 1 priority at SnapnSave during these uncertain times is to ensure the safety of our staff. In order to do this we have set up our team to work from home.

In setting up a remote workplace we have also had to be very conscious of our tech security measures that are put in place to keep your money safe. It is for this reason that we are keeping the cash out feature turned off. Although frustrating to you as one of our valued Snappers, we will ensure that your money is kept safe and secure.

Once we are Nationally out of lock down (or Nationally below stage 3 lock down) we will get our essential staff setup to go into office to process eft cash outs safely and securely. In the mean time I can assure you that your money is safe and we thank you for your patience and understanding.

Kind regards,
Tiffany



Hello Snappers,

Since the outbreak of COVID-19 we have done our utmost to ensure that SnapnSave is still operational and that you as Snappers can continue to get cash back in these uncertain times.

As a business we have had to balance providing you this service with the responsibility of ensuring the health and safety of our employees.

As such we have had to make some temporary changes in how SnapnSave operates. These include:

  1. Accepting online slips so you can shop in the safety of your own home;
  2. Turning cash outs off to ensure your personal information and money is kept safe;
  3. Funding certain deals ourselves as many brands are not promoting over this difficult time;
  4. Working from home to ensure SnapnSave operates and we can continue to support any issues you have.

We are doing everything we can to ensure that you can keep snapping and trust your support in these difficult times.

Kind regards,
Tiffany

10 Responses

  1. Tamara Yates-Butler

    Thank you so much for all
    The support and continuing with the cash back during lock down. It truly means so much and helps us our tremendously. Thank you snap ‘n save team. STAY SAFE 💜

    Liked by 1 person

    1. Kelly

      Mine too. Also since 12 may. And I just keep getting the run around from Snap n Scan. I want my money if the can’t fix the problem. It’s been SIX weeks now and still nothing

      Like

  2. Kelly

    Already emailed the complaint so many times. I either hear nothing or ‘it’s being looked into’. 6 weeks???? Still nothing.
    If you can’t fix it close the account and pay out my money

    Like

  3. Kelly McIlrath

    Hi. Can somebody PLEASE get back to me.
    It’s been 6 weeks now that I have been locked out of my account. I can’t earn or cash out and I’m getting no replies to my emails
    What’s going on???
    Very poor service

    Like

  4. Evandre

    Hi Kelly I have the exactly the same problem and no one is helping me been weeks now that I’m not getting assistance its extremely poor service

    Like

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